The second-hand marketplace Users Share Anger Over Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's garments but did not contact all users about the change.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
